The Patient Access Lookup (PAL) Website offers Providers or Patients an easy-to-access and up-to-date portal to view, download and search the latest plan specific authorization criteria.
It is a custom branded webpage tailored to your requirements, embedded into your current provider facing site or hosted by us, that allows you to direct patients, providers, and other stakeholders to crucial coverage information. You can search by plan, state, indication and access the latest criteria in an easy-to-view format. You also have direct access to the coverage document, prior authorization form and provider contact information for claim authorization.
The Patient Access Lookup site was designed with the user in mind, offering your providers and/or patients access to relevant, up-to-date policy information.
Policy Reporter has received a lot of feedback from our clients on how difficult it is to capture whether a specific test, therapy, or medical device is covered and under what criteria across all plans. Policies can change anytime throughout the year, and provider billing departments often do not have the time to read through a 20-page policy before submitting a claim.
Patients are also often not aware how to check their coverage, and how a medical or pharmacy policy might apply to them. Well no more, the Patient Access Lookup Website is here to help!
A PAL website allows you to:
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